New website for the Trail-Gazette – Estes Park Trail-Gazette

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We have made some changes to our website to better monitor our traffic. If you are faced with a subscription notice, please write to me at [email protected] or if you choose to subscribe, feel free to do so. If you are currently subscribed, please click this link to reset your subscription.

https://myaccount.eptrail.com/ep/preference

Ultimately, it is of the utmost importance to me that all of our readers can access our news at any time, regardless of the cost. Thanks!

Michel Romero – Editor

Why can’t I log in?
There may be a number of reasons why you are unable to log in and access your subscription or account. In most cases, login issues occur due to incorrect login credentials, rather than a problem with your account or subscription.
Why am I being asked to log in again if I have already logged in once?
When you log in, cookies are placed in your browser so that you do not need to log in each time you visit. However, please note that if your browser is configured not to accept third-party cookies or if your browser’s cookies are cleared, or if you switch to another browser or device, you will need to log in again.
Can I try something else assuming the credentials are correct and I have an active subscription?
It may seem strange, but often if you log in and out twice in a row, it will prevent the problem from happening again.
I try to reset my password but I never receive an email. Why?
If you have forgotten your password, click on the “I don’t remember your password” link and follow the steps to create a new one. This will only work if you originally logged in with your email address and created a password. If you are using the login feature with Google, Facebook, or Apple, the password reset button will not work because you used a third-party provider to login.
Safari
I use Safari to access my news and I’m having trouble staying logged in. How to solve this problem ?
After logging in, are you redirected and then returned to a login screen? If this describes your experience, there are several things you can do to help resolve this issue:
desktop/laptop computer
– Open your Safari browser
– Click on ‘Safari’ at the top left
– Click on ‘Preferences’
– Click on ‘Privacy’ then make sure that ‘Prevent cross-site tracking’ and ‘Block all cookies’ are not checked
iPhone/iPad
– Open the Settings app
– Scroll down to Safari and tap it
– Uncheck (disable) Prevent cross-site tracking and block all cookies
firefox
I use Firefox to access my news and I’m having trouble staying logged in. How to solve this problem ?
When you encounter this issue with Firefox, follow these steps which should resolve the issue.
– Open Firefox
– Click on the menu option with the three lines in the upper right corner
– Select options
– Click on “Privacy and security”
– Under Enhanced Tracking Protection, click “Custom”
– Uncheck the ‘Cookies’ box
Chromium
I’m using Chrome and having trouble staying signed in. How to solve this problem ?
– Open Chrome
– Click on the three dots in the upper right corner
– Select ‘Settings’
– Click on “Privacy and security”
– Select ‘Cookies and other site data’
– Select ‘Allow all cookies’
In many cases, these steps will fix the problem. You can then return to the website and the login function should work as expected.

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