Fix Unable to Verify Server Identity Error on Your iPhone


If you’ve owned an Apple iPhone long enough, you’re sure to come across the error message “Unable to verify server identity” when using messaging apps on your iPhone. If you’re looking for a solution to fix this problem, you’ll be glad to know that this quick guide will show you several methods that will hopefully get you back to enjoying sending and receiving emails again without the the dreaded error message does not appear. .

One thing to keep in mind before changing many settings on your iPhone is that it can protect you from a fake mail server certificate. When connecting to an email server, your iPhone will request the server’s SSL certificate and perform several security checks to ensure it’s legitimate.

If it finds that the certificate has expired, doesn’t match the domain name of the email address, or hasn’t been signed properly, it will be flagged as untrusted and your iPhone will show the error Unable to verify certificate. identity of the server alerting you to this problem.

Most iPhone users will get this error at some point as it is one of the most common issues due to the amount of emails we send and receive these days. The error normally appears when you try to set up a new email account. All mail server certificates have expired or you are migrating your mail settings from one iPhone to another while upgrading. If you receive it regularly, you want to fix the error, a number of solutions are below.

Fix iPhone Server Identity Errors

To correct the unable to verify server identity error, the first thing you should do is check that your iPhone is showing the correct time and date and force quit the Mail app on your phone. To do this, simply swipe up from the bottom of your screen on the latest iPhones. This will show all running apps. Allowing you to scroll left to right. Find the iPhone Mail app and swipe up to force quit the app. Once closed, check that your iPhone’s time and date are correct and reopen it. Apple Mail app.

On older iPhone models with a physical home button, simply go to the home screen and swipe up, find the app and close it as above. If you’re using an iPhone 8 or earlier, double-click the home button to show most recently used apps, go to the Mail app again, and swipe up. Most of the time, that’s all that’s needed to fix the problem, but if it persists, we have a few other things you can try.

Force restart your iPhone

Before you change your phone’s email settings, it’s worth performing a force restart on your iPhone covered in our previous article, just to make sure everything is working fine and there are no issues with the operating system. Once you force restart your iPhone, it’s like restarting your computer and everything loads again without data loss.

Update your carrier settings

Another helpful maintenance tip to fix issues you might be having with your iPhone is to update your iPhone carrier settings, which we’ve also covered in this handy guide. Also, make sure your phone’s operating system is also up-to-date by downloading the latest iOS update from Apple. This can be done simply by going to Settings > General > Software update. Enabling automatic updates will help your device keep automatically updated in the future.

Reset your phone’s network settings

Another area that can cause issues on your iPhone is its network settings, which can be easily refreshed by following the instructions below. Performing this procedure will reset all Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you used before.

1. Go to the Settings app on your iPhone

2. Then press “General

3. Scroll down the General screen and tap “Transfer or Reset iPhone

4. Press “Reset” at the bottom of the screen

5. Press “Reset network settings

If you’re using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset network settings.

Watch the video below for some quick ways to fix the problem on your iPhone

Delete email account

If after following the above steps you are still getting the Unable to verify server identity error on your iPhone, it may help to remove and delete the email account and set it up again from zero on your iPhone. To do this, simply follow the instructions below for the latest version of iOS.

1. Go to Settings app on your iPhone

2. Scroll down until you see the “To post” app options and tap to enter

3. Press the “Accounts” section with Mail. This will list all your current email accounts set up on your iPhone

4. Select the offense Email account and tap to enter its settings

5. Press the “Delete account” button at the bottom to delete the email account. Before doing this, make sure you have backed up all your emails if they are downloaded locally to your iPhone. If you use IMAP, which many servers do, your emails will be safely stored on the server waiting for you to read them to connect.

6. Confirm that you want to delete the email account from your iPhone by tapping “Delete from My iPhone”

7. Go back to the Settings > To post > Accounts section and press “Add an account

8. Follow the instructions provided by Apple to enter your email account details by selecting your email provider.

Unfortunately, if you have multiple email accounts all showing the same unverifiable server identity error, you may need to delete everything and start from scratch, configuring each individual email account after deleting them all.

If you’re still having issues after completing all of the above, it may be worth contacting Apple directly and making an appointment with Genius Bar or contacting them through their Apple Support website.

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