The City of Newport today announced that it has concluded the investigation into a previously announced security incident.
As previously announced, on June 9, 2022, the City identified unusual network activity that rendered some systems on its network unavailable. The City immediately took steps to secure its network and launched an investigation with the help of a cybersecurity firm. The City also notified law enforcement and worked to support their investigation.
Through the investigation, the City learned that there had been unauthorized activity in its network between June 8, 2022 and June 9, 2022. During this period, an unauthorized party obtained files stored on the servers City files.
After its pre-announcement, the City continued to carefully review the affected records and determined on July 22, 2022 that the affected records included historical property and motor vehicle registration records, as well as department reports. municipal and financial records.
Some of these files included names, dates of birth, social security numbers, driver’s license or state identification numbers, financial account information, payment card information, about health insurance and medical information of city residents and other people.
On July 22, 2022 and August 15, 2022, the City mailed letters to individuals whose information was identified in the records. The City has also set up a dedicated, toll-free call center to answer questions people may have about the incident.
The City offers free credit monitoring and identity protection services to people whose Social Security number or driver’s license have been implicated. The City also recommends that those affected review the statements they receive from their health insurers and financial institutions. If they see charges for services not received or other unauthorized activity, they should contact the appropriate insurer or financial institution immediately.
The City takes this matter very seriously and regrets any inconvenience or concern this incident may cause. To prevent such a situation from happening again, the City is taking steps to further improve the security of its network.
Additional information may be obtained by calling 855-516-3873, Monday through Friday, 9:00 a.m. to 6:30 p.m. Eastern Time.
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